Résumé
Aspirations: Driving innovative IT based solutions that improve company/employee efficiency and/or customer experience. - solid IT background - strong experience in project & team management - interface between business and IT - international environment - operations of large scale, business critical processes - salesforce.com - good knowledge of sales operations and channel environment - service/customer oriented - adaptable - autonomous - good communication & listening skills - structured/organized
Expériences professionnelles
Global sfdc partner data integration lead
Hewlett Packard Enterprise
Depuis le 02 septembre 2019
- Manage SFDC integration with Channel Partner Master Data (380K partner companies; 25K internal users ; 38K channel partner users; 36K opportunities per month) and migrations from legacy data models (notably Siebel PRM) while ensuring business continuity.
Global sfdc deal registration capability lead
Hewlett Packard Enterprise
De Novembre 2015 à Août 2019
- Manage Evolution of deal Registration Capability, notably implementing an innovative channel protection feature based on pricing differentiation. 20K deals/months; 3.5K reseller companies; 6.5K Partner Users
Global deal registration program manager
HEWLETT-PACKARD , Eybens
De Août 2015 à Aujourd'hui
Functional consultant and operational program manager emea
HEWLETT-PACKARD
De Janvier 2011 à Octobre 2015
- Manage E2E operations of Deal Registration (partner portal, pricing, claiming)
- Deployment of standardized Deal Reg process across EMEA
- Manage migration from regional legacy tool to global SFDC, representing EMEA in the Global SDFC Deal Reg Capability Design
Key figures:
8K deals/month
8 IT systems
30 people operating process
8 stakeholder organizations
Web project manager & functional consultant
Hewlett Packard
De Mars 2000 à Février 2011
Design and deploy order to cash processes and capabilities in the domain of special pricing and distribution.
Key Accomplishments
• Serial Number Tracking: set up of an application and processes to control rebate claims from distributors (7 $M daily) based on collection and check of Serial Numbers (1+ million serial numbers collected per month; 800 k$ monthly savings)
• SWIFT: Set-up of a B2B solution to communicate special pricing information to top hp distributors (25K deals communicated per month)
• “Customer Advocacy Award” for efficient management of obsolescence of business critical order management IT assets (daily flow of 30M$ of revenue and contra-revenue; over 600 users)
Web project manager & functional consultant
Cap Gemini Ernst & Young
De Janvier 1992 à Décembre 2000
Key Projects:
• Set up of a WW Knowledge Network for Sales around e-business for the Cap Gemini group (40000 employees)
• Design of the commercial flyer for Cap Gemini Web based Virtual Office solution
• Webmaster of the Cap Gemini group (definition of the site map, and design of the HR/recruitment area)
• Managed operations of Cap Gemini’s Intranet during a year
• IT Architecture consulting for bank of Caisse d’Epargne (France) and CIBA Specialty Chemicals (Switzerland)
Formation complémentaire
Ingénieur
INSA - Informatique
1988 à 1990
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